Product Care

Caring for your headpiece and jewellery is an important part of making sure it is perfect for your big day and keeping it looking stunning for years to come. How you store, care for and wear your accessories can have a big impact on their appearance and durability. Here is our ultimate guide to keeping your jewellery gleaming and protected.

Keeping your Accessories Safely Stored


The most effective way to protect and preserve your jewellery is to make sure that you are storing it in the best way possible. All precious metals over time can be effected by natural elements such as moisture, oils and air. This is from the metal reacting with such elements as sulphur or water particles in the air and tarnishing is the product of this reaction. Whilst some metals are more resistant to tarnishing, eventually all metals can be effected but by reducing the contact your accessories have with the elements you can greatly delay the effects of tarnishing and the need to clean the pieces.

So we recommend that you store every Ivory & co accessory in the packaging provided (within the original box.) For added protection from air particularly if you live in a humid climate you can keep the piece between wearing in the original plastic packaging inside the box as this will delay reactions with the air.

Try to avoid at all costs storing jewellery pieces mixed together in a box as that can cause scratching of the plating, dulling of a high shine finish and can cause chains to tangle together. When traveling avoid the temptation to mix items together in a travel bag or case, instead pack the individual pieces each in their plastic bags or in jewellery pouches to avoid damage and items knocking together in transit.

Avoid the Risks to Your Jewellery


Please note that hairspray or perfume applied directly to headpieces or jewellery will cause discolouration and can irreversibly damage these precious metals. Ivory & Co will not be responsible for replacing items damaged in this way.

There are pitfalls to avoid in everyday life to maintain your accessories in perfect condition :


* There are many substances we come into contact with everyday that can be detrimental to your accessories so avoid wearing your jewellery when coming into contact with cleaning products or any other chemicals.

* Take care to remove jewellery when you shower or bathe as shower gels, oils and even plain water can effect the metals.

* Don’t swim in the sea or a pool whilst wearing jewellery as Chlorine and other substances can cause tarnishing.

* Put on your headpiece and jewellery last after any hairspray or hair products and make sure any lotions, suncreams or perfume have dried before wearing as these can be the most damaging substances to the metal.

* Be mindful when wearing bracelets, these suffer more natural wear and tear than other jewellery pieces as we use our arms and hands for most of our everyday life. Try to avoid scratches and wear to the plating by avoiding wear of these items during times of physical work such as going to the gym, sports, crafting, DIY etc…. Try to mix up what you wear of these items rather than wearing the same one everyday to extend the life of the plating.

Cleaning your Ivory & co. Pieces

Even with the best possible care and storage your jewellery may benefit from cleaning once in a while to look its most sparkling. To remove the natural build up of dirt particles and any tarnish follow the below guidelines as there are individual ways to clean depending on the materials used in each accessory.

Cleaning Headpieces & Clips


Your headpiece or clip should be in perfect condition for your wedding day so long as it is kept in it’s packaging. After the big day with careful storing it can last for decades and be passed down through generations.

Rhodium, Gold and Rose Gold items will naturally age better than Silver but should still be stored in airtight bags within the original boxes. All of our pieces are treated with a protective layer to ensure they don’t need cleaning as often as untreated metal but they could still benefit from a clean every few years.

Silver and Rhodium items should be cleaned using a Silver Polishing cloth whilst Gold and Rose Gold should be cleaned with a fine microfibre cloth – for both we recommend Town Talk cloths.

Cleaning Jewellery set with Crystals & Pearls


Be careful when cleaning your jewellery featuring pearls as these can be adversely affected by certain dips and cleaning solutions. Try to clean your pieces using a cloth without any chemicals added such as the Town Talk Microfibre cloth, or their Diamond Polishing cloth as this is also suitable for pearls as well as diamonds.

Do not dip any jewellery with gemstones or pearls. For items where the metal part needs a deeper clean than the crystals or pearls use a Silver Polishing cloth but be sure for this to only come into contact with the metal parts and to not have any prolonged contact with the gemstones.

Cleaning Jewellery set with Zirconia Crystals


To make your jewellery featuring Zirconia Crystal look like new either follow the above steps as with pearl jewellery, or rinse briefly in a solution of water and a small amount of detergent (such as a mild dishwashing liquid) – be careful to dry gently with a soft cloth for a renewed brilliance to the sparkle of the crystals.

We don’t recommend using a sonic cleaner for any plated jewellery as this can shorten the longevity of the plating. If your jewellery becomes heavily tarnished due to contact with moisture in the air or chemicals such as perfume you should use a high quality jewellery dip – we recommend Town Talk or Jonelle – use silver dip for Rhodium and Silver items and gold dip for Gold and Rose Gold jewellery.

Wedding Veil Care

To ensure your veil looks its best on your wedding day please hang as soon as possible to let creases unfold. Even severe creases will disappear with hanging time. Do not hang in direct sunlight. (It is best to hang it in a dress/dry cleaning bag to ensure that it stays clean and dust free).

If some creases remain, they can be removed by using a steamer or ironing on a very low heat. Please take care not to tear the veil fabric when removing the hangtag as the tulle is delicate.

After the wedding veils should be stored in acid free tissue paper and in the original box to keep it looking it’s best.